Refund policy

Refund Policy

At WaveTune™, your satisfaction comes first. If you're not completely happy with your purchase, we’re here to make it right.

🛡 30-Day Money-Back Guarantee

You may request a return within 30 days of delivery for any reason.

Whether the product didn’t meet your expectations or you simply changed your mind — just contact us and we’ll assist you with the return process.

✅ Eligibility for Returns

To be eligible for a return:

  • Item must be in good condition

  • All original accessories must be included

  • Product should not show excessive damage or misuse

We understand that you need to try the product — light use is completely fine.

🔄 Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos or videos.
We will gladly provide a replacement or full refund at no additional cost.

💳 Refund Processing

Once your return is received and inspected:

  • Refunds are issued to your original payment method

  • Processing time: 5–10 business days

❌ Order Cancellations

Orders can be canceled within 12 hours of purchase.
After that, the order may already be in processing.